Lean Six Sigma White Belt 8/28/18

Lean Six Sigma White Belt 8/28/18 Banner

Date & Location
Tuesday, August 28, 2018, 8:00 AM - 5:00 PM, Boston Children's Hospital, 1 Autumn Street, Boston, MA 02115, ,


Continuous Improvement Training – Lean Six Sigma White Belt: Process Improvement Tools

Lean Six Sigma is a combination of two proven continuous improvement methods: Lean and Six Sigma. Lean Six Sigma is focused on creating value for customers by improving efficiency, safety and quality, while reducing waste and variation. 

Want to change the world but not sure how? Learn some important process improvement tools that can help drive change in your part of the world. This goal of this introductory course is to teach the mindset and tools that are fundamental to the success of Lean and Six Sigma in healthcare. 

  • White Belt is led by real world practitioners, giving participants insight on how to apply these tools in their own job.
  • The day is meant to be interactive throughout, with small group exercises, class discussion, video examples and active learning opportunities
  • Through the use of a simulated Emergency Department, participants get to apply six specific tools to improve a process: Eight Wastes, Process Mapping, Fishbone, 5S, Mistake Proofing, and Standard Work.  

Class begins at 8:00am and concludes by 5:00pm. There will be an hour for lunch around 12:00pm and several breaks throughout the day.

Upon completion of this course, you are eligible to sign up for the Lean Six Sigma Yellow Belt course.

Target Audience
  • Physicians 
  • Physician Assistants
  • Nurses
  • Nurse Practitioners
  • Pharmacists
  • Health Care Administration
  1. Describe the concept of involving everyone in continuous improvement
  2. Discuss improving processes
  3. Discuss the reasons for change
  4. Explain methodologies for continuous improvement used at the hospital
  5. Recognize the requirements for change
  6. Discuss methodologies for embracing change
  7. Explain the need to view things from the customer’s perspective and practice empathetic listening techniques
  8. Practice in a simulated process
  9. Discuss some process analysis tools and identify 9 wastes
  10. Define flow and determine how to clarify the flow of a process
  11. Explain a fishbone diagram
  12. Describe how to report an adverse event
  13. Describe some continuous improvement tools and explain the 6S tool
  14. Explain the mistake proofing concept
  15. Explain the problem with variation in the process and how standard work helps
  16. Apply analysis and improvement tools to a simulated process
  17. Develop an action plan
  • Individual Rate: $499
  • Groups of 2-8: $499 per person*
  • Groups of 9-15: $450 per person*
  • Groups of 15+: $430 per person (please call to inquire: 617-919-9908)*

*Please note, if you are registering a group please email us at cmedepartment@childrens.harvard.edu to register

Boston Children's Hospital Employees: please register via the BCH NetLearning portal 

Refund Policy

Registration by credit card can be made by clicking register button above. Registration by check (draft on a United States bank): please make payable to Boston Children’s Hospital and contact CME Department at cmedepartment@childrens.harvard.edu to discuss payment. Telephone or fax registration is not accepted. Registration with cash payment is not permitted. Upon receipt of your paid registration, an email confirmation from the Boston Children’s office will be sent to you. Be sure to include an email address that you check frequently. Your email address is used for critical information, including registration confirmation, evaluation and certificate.

Fifty-percent (50%) refunds will be issued for all cancellations received prior to the start of the course. Refund requests must be received by postal mail, email or telephone. “No shows” are subject to the full course fee, and no refunds will be issued once the conference has started.


There is no discounted parking available for this course, to see parking options in the area please visit: https://www.masco.org/directions/lma-public-parking

In support of improving patient care, Boston Children's Hospital is accredited by the American Nurses Credentialing Center (ANCC), the Accreditation Council for Pharmacy Education (ACPE), and the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for the healthcare team.

Boston Children’s Hospital designates this live activity for a maximum of 7.00 AMA PRA Category 1 Credits ™. Physicians should claim only credit commensurate with the extent of their participation in this activity.

AAPA accepts AMA category 1 credit for the PRA from organizations accredited by ACCME.

Boston Children’s Hospital designates this activity for 7.00 contact hours for nurses. Nurses should only claim credit commensurate with the extent of their participation in the activity.

Boston Children’s Hospital designates this activity for 7.00 contact hours for pharmacists. Pharmacists should only claim credit commensurate with the extent of their participation in the activity.