Monday, February 8, 2021, 8:00 AM - 5:00 PM

This course will be offered virtually via zoom. Lean Six Sigma is a combination of two proven continuous improvement methods: Lean and Six Sigma. Lean Six Sigma is focused on creating value for customers by improving efficiency, safety and quality, while reducing waste and variation.  

Want to change the world but not sure how? Learn some important process improvement tools that can help drive change in your part of the world. This goal of this introductory course is to teach the mindset and tools that are fundamental to the success of Lean and Six Sigma in healthcare.

• White Belt is led by real world practitioners, giving participants insight on how to apply these tools in their own job
• The day is meant to be interactive throughout, with small group exercises, class discussion, video examples and active learning opportunities.
• Participants get to apply six specific tools to improve a process: Eight Wastes, Process Mapping, Fishbone, 5S, Mistake Proofing, and Standard Work.

Class begins at 8:30am and concludes by 5:00pm. There will be an hour for lunch mid-day and several breaks throughout the day. Upon completion of this course, you are eligible to sign up for the Lean Six Sigma Yellow Belt course. 

1. Describe the concept of involving everyone in continuous improvement
2. Discuss improving processes
3. Discuss the reasons for change
4. Explain methodologies for continuous improvement used at the hospital
5. Recognize the requirements for change
6. Discuss methodologies for embracing change
7. Explain the need to view things from the customer’s perspective and practice empathetic listening techniques
8. Practice in a simulated process
9. Discuss some process analysis tools and identify 9 wastes
10. Define flow and determine how to clarify the flow of a process
11. Explain a fishbone diagram
12. Describe how to report an adverse event
13. Describe some continuous improvement tools and explain the 6S tool
14. Explain the mistake proofing concept
15. Explain the problem with variation in the process and how standard work helps
16. Apply analysis and improvement tools to a simulated process
17. Develop an action plan

Individual Rate: $425
Groups of 2-8: $425 per person*
Groups of 9-15: $400 per person*
Groups of 15+: $370 per person (please call to inquire: 617-919-9908)*
*Please note if you are registering a group please email us at cmedepartment@childrens.harvard.edu to register.

Physicians
Boston Children’s Hospital designates this live activity for a maximum of 7.00 AMA PRA Category 1 Credits ™. Physicians should claim only credit commensurate with the extent of their participation in this activity.

AAPA accepts AMA category 1 credit for the PRA from organizations accredited by ACCME.

Nurses
Boston Children’s Hospital designates this activity for 7.00 contact hours for nurses. Nurses should only claim credit commensurate with the extent of their participation in the activity.

Pharmacists
Boston Children’s Hospital designates this activity for 7.00 contact hours for pharmacists. Pharmacists should only claim credit commensurate with the extent of their participation in the activity.

CME - AMA PRA Category 1 Credits™ (7.00 hours), Non-Physician (Attendance) (7.00 hours), CNE (Nursing) (7.00 hours), CPE Pharmacy (7.00 hours)

No faculty are available for this activity at this time.